Creating Change Through Trust Based Relationships

Transportation & Hotels 

Call for Abstracts

Roundtable Host & Host Committee

Agenda & Speakers 

RC Intervention Training

Welcoming Activities – Coming soon!

The world as we know it is undergoing massive changes. A populist groundswell is building up, nurturing a feeling of an ‘us’ versus ‘them.’   How do we create trust in a time of distrust?  How do we build relational coordination among national, community and organizational stakeholders to achieve their desired outcomes?  How do we accomplish RC change in any sector, whether it be healthcare, community health and wellness, public safety, education, professional services, construction, farming or sustainable global supply chains?

At the Roundtable October 19 and 20, we will explore these questions.  And you will see the world from a different perspective. Literally! For the first time, the Roundtable is taking place outside the U.S. Our location this year will be Copenhagen, the capital of Denmark and one of the major cities in Scandinavia. The Scandinavian countries have been characterized by high levels of trust among citizens, in the judicial system, and even in politicians.

Join us for inspiration from around the world, as we bridge our research and practical experiences to create change. We invite you to bring your research, your teaching or a change initiative you’re involved with and put your head together with fellow researchers and professionals to deepen your knowledge and bring new perspectives to it. You will have a chance to explore Copenhagen and local organizations that have implemented relational coordination. We can walk-the-talk as we connect between research and practice, and across professions, industries, cultures and nations. 

Come early or stay the following weekend for fun with your colleagues or family, visiting Tivoli Gardens, biking around town, checking out the youthful scene in the meat packing district, walking or running around the lakes, stopping for Danish coffee, pastries and conversation.  Whatever you do, experience Danish hygge (it’s all about coziness and good relations).   And see for yourself how Denmark is working to strengthen “All That We Share” across divisions of race, class and sexual identity.

Abstracts are due June 15, and decisions will be made by July 1.


The early registration deadline is July 15th. After this date the pricing will increase to the following:

Non-Partner: $515

Partner: $438

Facilitator/Host Committee: $330

Students Invited to Present: $0

If the registration form does not load below, please click here.

Refund Policy: The RCRC will refund your registration fee up until 2 weeks before the event. If you determine that you can no longer attend during the last 2 weeks prior to the event, we will give you a complimentary ticket to the 2018 Roundtable.

Transportation & Hotels

Metropolitan University College (main location for Roundtable activities)

Sigurdsgade 26, Copenhagen, Denmark

Fly into Copenhagen Airport and take train to Central Station (leaves every 10 minutes, 15 minute ride), or Metro to Norregard (leaves every few minutes, 15 minute ride).
Both conference hotels are a short walk from Central Station or Norreport.
All conference locations are a short bus or bike ride from hotels.

The RCRC recommends the following two hotels.

Axel Guldsmeden Hotel
Helgolandsgade 11
1653 Copenhagen

3 minutes to Central Station walking, to arrive from airport
17 minutes to Metropolitan University College by bus or bike
11 minutes to Metropolitan University College by taxi
11 minutes to City Hall walking

The Axel has a cozy living room and bar on the ground floor and a nice staff. It’s environmentally conscious with bikes to rent. It’s got small, simple rooms, many with outdoor balconies. About a 5 minute walk to the lakes in the center of the city.

RCRC has a room block at Axel Guldsmeden Hotel!

Please contact Tanya Allain at tallain@brandeis.edu for instructions to book.

Prices in the room block are:

single standard room – $161 a night

double standard room – $191 a night

double superior room – $235 a night

Hotel King Arthur
Norre Sogade 11
1370 Copenhagen

2 minutes to Metro walking, to arrive from airport
20 minutes to Metropolitan University College by bus or bike
22 minutes to Metropolitan University College walking
18 minutes to City Hall walking
Starting at $220/night

Nice welcoming staff.  It’s very close to the lakes in the center of the city, where you can find everyone walking, running and biking – alone, with friends or with their kids.

On a Budget?

Hotel: Wakeup Copenhagen

Borgergade 9
DK- 1300 Copenhagen

7 minutes to Metro walking, to arrive from airport
18 minutes to Metropolitan University College by bus or bike
32 minutes to Metropolitan University College walking
18 minutes to City Hall walking
Starting at $60/night

Flight: We recommend exploring flight options on Kayak.com. Norwegian Air and Iceland Air are the most cost effective. As of May 2017 flight prices from the US are as follows:

Boston: $466 round trip

New York: $490 round trip

Portland: $709 round trip

Chicago: $518 round trip

Los Angeles: $440 round trip

Transportation from the Airport: $5 by Metro

Discounts: The RCRC offers registration discounts for RCRC Partners, Roundtable Hosts and Facilitators and Students. Please see registration information for details.

Call for Abstracts

Deadline: Abstracts due June 15

Submission Instructions: We invite you to submit abstracts relating to research, practice or teaching, based on work that is either completed or in progress. We welcome submissions from multiple disciplines and methodologies. Research abstracts can include projects that are either completed or in progress. Practice abstracts can include a change project that is either completed or in progress. Teaching abstracts can include methods for teaching about relational coordination at an undergraduate, graduate or professional level. Some presentations will be given in a Rapid Fire format; others will be grouped into Panel Discussions around common themes.

If you are interested in presenting at the Roundtable, please submit your title and abstract by June 15 using the electronic submission form included here. Research and Practice abstracts (500 words or less) should summarize your project, the context, the methodology, and your findings or expected findings. Teaching abstracts (500 words or less) should include a course overview, target students and learning objectives. Selection criteria (in order of importance) are:

-Quality of the work

-Relevance to RCRC community

-Novelty of the industry context and/or approach

Notification of Acceptance and Registration for Roundtable: You will be notified by July 1 whether your work has been selected for presentation. Registration for the Roundtable is open and available, and early registration ends July 15.

Questions: Contact Tanya Allain at tallain@brandeis.edu with questions

Abstract Selection Committee:

Luci Leykum, University of Texas San Antonio

Margie Godfrey, The Dartmouth Institute Microsystem Academy

Thomas Huber, University of California Berkeley

Anna Perlmutter, Case Western Reserve University

Martin Connor, Griffith University, Gold Coast Health

Karen Albertsen, Team Working Life

Claus Jebsen, Institute for Cocreative Leadership

Nancy Whitelaw, Salus Global

Diane Rawlins, InsideOut Consulting

Tony Suchman, Relationship Centered Healthcare

Ken Milne, Salus Global

Roundtable Host

 The Metropolitan University College is a university college offering a range of bachelor’s degree and academy profession degree programs in Copenhagen, Denmark.  The Metropolitan UC is organized in two faculties with a total of nine departments in the areas of Health, Technology, Social Sciences and Education. Its activities are spread out on a number of sites, in Nørrebro, Frederiksberg and central Copenhagen. It has approximately 9,000 students.

Host Committee

Søren Bjerregaard Kjær, Team Working Life | Carsten Hornstrup, Joint Action | Jody Hoffer Gittell, Tanya Allain and Lauren Hajjar, RCRC

About Team Working Life: Team Working Life is a founding Organizational Partner of the Relational Coordination Research Collaborative, and the Danish Distribution Partner offering the RC Survey 2.0 to the Danish market in partnership with RC Analytics. Team Working Life has been in the forefront of applying relational coordination principles and metrics to fostering positive organizational change in the Danish public sector. We have mapped the relational coordination within municipalities and hospitals, and we have worked with the development of RC within airlines, airports, job-centers, psychiatric wards, public schools etc. Click hereto see an animation from a project about relational coordination in everyday rehab. Active participants in this work currently includes Inger-Marie Wiegman, Dr. Hans Jørgen Limborg, Flemming Pedersen, Eva Thoft and Dr. Karen Albertsen. Dr. Karen Albertsen also serves on the Research Advisory Committee of the Relational Coordination Research Collaborative.

About Joint Action: Joint Action Denmark is an innovative consulting firm led by Jacob Storch and Carsten Hornstrup and located in Aarhus Denmark.  True to their name, they engage in joint action with clients and colleagues to achieve better outcomes and a better world.  They consult with the Danish Regions, Danish municipalities and private companies regarding the development of relational coordination and relational leadership to strengthen their performance outcomes.They are working with Danish municipalities and other clients and colleagues around Europe to evolve the welfare state to the next stage by fostering true community based on responsibility to one another.

Agenda & Speakers

Day 1 – Thursday October 19

8:00 am to 8:50 am

Check-In, Breakfast and Welcome from Host Committee

Carsten Hornstrup, Joint Action, Denmark

Ragnhild Kvalshaugen, BI Norwegian Business School, Norway

Anders Risling, Anders Risling, AB, Sweden

8:50 am to 9:00 am

Transition by our moderators for the day

9:00 am to 10:00 am

Track 1. Full Presentations on RC Research (3 presentations)

Track 2. Full Presentations on RC Research (3 presentations)


Jane Murray Cramm, Erasmus University, Netherlands

Birgitte Torring, University College Northern Denmark

10:00 am to 10:20 am

Break with Refreshments

10:20 am to 11:20 am

Track 1. Rapid Fire Presentations on RC Practice (6 presentations)

Track 2. Rapid Fire Presentations on RC Practice (6 presentations)


Darin Rowell, BlueRock Consulting, USA and Nicaragua

Jens Ravnholt, Region North Jutland, Denmark

11:40 am to 12:30 pm 

Keynote – To be Announced!

12:30 pm to 1:30 pm


1:30 pm to 5:30 pm

Welcoming Activities

5:30 pm to 6:00 pm


6:00 pm to 8:00 pm

Reception at Copenhagen City Hall

Toasts to Hosts and Sponsors

Jody Hoffer Gittell, RCRC, Brandeis University

Invitation to Engage in the RCRC Learning Community

Tanya Allain, Lauren Hajjar, Jaspreet Mahal, RCRC

A Scandinavian Song by our Scandinavian Hosts!

Day 2 – Friday October 28

8:00 am to 8:50 am

Check-In, Breakfast and Welcome from Host Committee

Soren Bjerregaard Kjaer, Team Working Life, Denmark

Claus Jebsen, Institute for Co-Creating Leadership, Norway

Ninna Meier, Aalborg University, Denmark

8:50 am to 9:00 am


9:00 am to 10:00 am

Track 1.  Embedding RC into Professional Education

Marjorie Godfrey, The Dartmouth Institute Microsystem Academy, USA (invited)

Erik Vestergaard, University College Sealand, Denmark

Track 2.  Building Coherent and Sustainable Supply Chains

Iben Sandal Stjerne, Copenhagen Business School, Denmark

Erik Nicholson, United Farm Workers, USA

10:00 am to 10:20 am

Break with Refreshments

10:20 am to 11:20 am

Track 1. Full Presentations on Practice (3 presentations)

Track 2. Full Presentations on Teaching (3 presentations)


Darren McLean, Gold Coast Health System, Australia (invited)

John Paul Stephens, Case Western Reserve University, USA (invited)

11:20 am to 11:40 am


11:40 am to 12:40 pm

Track 1.  Rapid Fire Presentations on Research (6 presentations)

Track 2.  Rapid Fire Presentations on Research (6 presentations)


Jeff Grim, University of Michigan, USA (invited)

Merethe Hustoft, University of Bergen, Norway

12:40 pm to 1:40 pm


1:40 pm to 3:00 pm

Open Space


Karoline Bottheim, Lanka Consulting, Sweden

Rana Thrap-Meyer, Institute for Co-Creating Leadership, Norway

Daniel Massie, BI Norwegian Business School, Norway

3:00 pm to 3:20 pm


3:20 pm to 4:30 pm

Creating Change Through Trust Based Relationships

Panelists to be Announced


Tony Suchman, Relationship Centered Healthcare, USA

Buzz Groups in Audience & Sharing Back

Final Concluding Remarks

4:30 pm to 5:00 pm

Closing Reception with Drinks and Appetizers

RC Intervention Training

Tuesday, October 17th – 1:00 pm to 5:00 pm

Wednesday, October 18th – 8:00 am to 5:00 pm

Led by

Tony Suchman, Relationship Centered Health Care

Søren Bjerregaard Kjær, Team Working Life

About RC Intervention Training

In this workshop you will learn to use relational coordination as part of your interventions to improve collaboration and performance across the continuum from small co­located work groups to virtual teams to whole organizations and inter-organizational consortia. If you want to increase your understanding of relational coordination, we invite you to join us. If your organization is beginning to use RC principles for culture change and performance improvement, you can share the learning from this workshop with others in your organization. You will learn to:

-Assess the local context and the performance outcomes of interest
-Identify a work process that would benefit from better relational coordination
-Use relational mapping to identify the work groups involved, including patients or clients
-Introduce the RC survey to those work groups
-Design and set up the survey
-Interpret the survey results
-Share back the results with the work groups, and
-Design specific interventions with them based on the particular pattern of survey results

This workshop includes independent self-study modules, an experiential 1.5 day course, and an individual one hour consultation on the design of a specific project. This workshop will also help you to prepare for RC Certification.


This training is appropriate for individuals with at least one year of experience in longitudinal process consulting or training in group facilitation (formal or on-the-job).


$2950 per person (30% discount for full-time students, discount for multiple participants from same organization)

Learn more about RC Intervention Training

Recent Roundtables